YBD Finds Frequently Asked Questions

Does YBD Finds offer any major sale right now?

YBD Finds is currently running a Final Sale, where every item is 70% off, with the discount automatically applied in the cart and at checkout. This event represents the very last opportunity for you to purchase pieces that hold special significance to the YBD Finds team, making it a meaningful moment for anyone hoping to secure something unique. Because these items are deeply discounted, all purchases in the Final Sale are non-returnable and non-refundable, ensuring prices remain as low as possible for every customer. YBD Finds encourages you to browse thoughtfully, as many pieces are limited and may not be restocked.

What payment methods can be used on YBD Finds?

YBD Finds accepts major credit and debit cards including Mastercard, Visa, Maestro and American Express via Stripe. Apple Pay and Google Pay are also supported if already activated on your device. PayPal is available as well. All payment methods are processed in a secure online environment.

Can more than one promotional code be applied to a single checkout at YBD Finds?

Promotional codes cannot be used in combination with any other offer. Each code is valid only within the terms stated for that specific promotion. Many codes are limited to one use per customer or per account. Because codes cannot be stacked, only one valid promotion can be applied to each order.

What is included in the YBD Finds Designer Knitwear collection?

The Designer Knitwear collection at YBD Finds features handknitted and handmade pieces crafted by talented UK designers. It includes a range of cosy, high-quality items such as cardigans, jumpers, vests, beanies and dresses. Each piece is carefully curated to combine artistry, comfort and style, making them wardrobe staples you’ll treasure. Prices in this collection range from £14 for beanies up to £300 for designer cardigans, offering options for different budgets. The collection is designed to celebrate consciously crafted fashion while supporting homegrown talent. Stock is updated in real time, so popular pieces can sell out quickly.

Does YBD Finds offer any stylish wedding guest outfits at lower prices?

There are several affordable options at Wedding Belles available for wedding guests who want to stay stylish without spending too much. For instance, shoes like the Tootsie in Navy Silk with Lilac Satin and the Sweetie Mule in Black Moiré are priced at £90.00, which is significantly lower than some of the higher-end dresses that cost around £150.00. All prices are clearly shown on the product pages, making it easy to find budget-friendly choices. Even at a lower price point, these items are designed to be comfortable for all-day wear and stylish enough to stand out. This allows you to enjoy quality pieces without compromising on style or comfort.

How does YBD Finds handle shipping?

Global Delivery with Care

YBD Finds ships worldwide and always aims to use the quickest, safest and most cost-effective delivery methods. All parcels require a signature on arrival and if no one is available, the courier will leave a card so a convenient redelivery can be arranged. Most items are dispatched within 2–3 working days, with UK orders typically arriving within 5 working days unless the product description states otherwise.

Clear Policies for International Customers

For orders outside the UK, you may be responsible for import duties, taxes and any currency-conversion charges added by bank. Since customs regulations vary by country, YBD Finds encourages you to check local requirements in advance. Due to increased administrative and shipping costs following Brexit, a minimum order value of £200 applies to EU shipments, and this policy allows YBD Finds to keep overall prices fair while maintaining reliable service.

Delivery Responsibility and Support

YBD Finds remains responsible for each parcel until it reaches the delivery address provided in the original order. If you contacts the courier directly to change delivery arrangements, responsibility for the parcel transfers at that moment. For any questions or concerns about shipping, YBD Finds invites customers to contact hello@ybdfinds.com.

Is there a discount for joining the YBD Finds community?

Joining the YBD Finds community gives you 10% off your first order, making it an easy way to save right away. By signing up, you’ll also be among the first to hear about their unique new Finds, upcoming arrivals and special events. It’s a simple way to stay updated while enjoying an immediate welcome discount.

How can I add more colour to my wardrobe with YBD Finds?

The Colour Me Happy collection at YBD Finds brings bold, playful pieces to brighten every outfit, starting from just £15. Each item is designed to infuse energy and personality without overspending. With these affordable, vibrant options, you can enjoy style and joy every day while keeping costs low.

What is YBD Finds’ returns and exchanges policy — how does it work and who pays for return postage?

• YBD Finds accepts unworn, undamaged items for a full refund when they are returned within 14 days of receipt; statutory consumer rights remain unaffected.
• To start a return, email hello@ybdfinds.com with the item being returned and the reason; YBD Finds will reply with confirmation and the correct return address.
• Items must be securely repacked in their original packaging (remove the original delivery label), and a tracked service with signature is strongly recommended — return postage is payable by you. Faulty items must also be returned in their original packaging so they can be inspected; returns sent without original packaging or that arrive in an unsaleable condition will not be accepted.
• Certain products are non-cancelable and non-refundable: perishable goods (for example perfumes and toiletries), personalised or made-to-order items, products sold with a hygiene seal once that seal has been broken (such as earrings, underwear and swimwear) and any product that has been used or cannot be resold. Final Sale purchases are final and cannot be returned.
• For returns sent from outside the UK that require a customs declaration, parcels must be marked “Returned goods” with zero commercial value; failure to do so may cause import duties or taxes to be charged — any such fees will be deducted from the refund or recharged to the original payment method. If any questions or problems arise during the return, contact hello@ybdfinds.com for help and further instructions.